Sector creates over 14 000 new jobs and contributes R13,6 billion in export revenue in first nine months of 2024, reinforcing the sectors vital role in combatting youth unemployment across the country.
Johannesburg, 30 January 2025: –South Africa’s fast-growing Global Business Services (GBS) sector created over 14 000 new jobs between January and September 2024, with 12 564 of those taken up by the country’s youth, The sector, which contributed just under R13. 6 billion in export revenue
BPESA, in collaboration with The Jobs Boost Fund, is transforming youth employment in South Africa through an innovative pay-for-performance funding model. Together, we’re addressing youth unemployment, bridging critical skill gaps, and empowering the future of the Global Business Services (GBS) sector.
Cape Town, 21 October 2024—The BPESA Industry Connect Day held at Resilient Innovations in Tygervalley was a resounding success, bringing together over 50 key players from the global business services (GBS) sector. The event served as a vibrant platform for networking, showcasing cutting-edge technologies, and engaging in insightful discussions that promise to drive businesses forward in an era increasingly defined by artificial intelligence (AI).
The half-day event commenced at
2024 provides us, yet again, to deliver absolute and consistent value to our existing members and, our new incoming members. As such, after considered discussions, we have in principle commitment from Trade and Investment KZN (TIKZN) to funding and supporting the research and development of the following: the revision of the KZN Value Proposition Development, the conceptualisation and detailed implementation plan for the KZN Regional Incentive Development and, the KZN GBS Precinct Development
by Neville Cousins, BPESA Digital | ITO PMO
In today's dynamic business landscape, technological advancements are reshaping the way organisations operate, catalysing transformative changes in business processes. From small start-ups to multinational corporations, the impact of technology on business operations cannot be overstated. Particularly within the realm of Business Process Outsourcing (BPO), these advancements are driving efficiency, agility, and innovation like never before.
One of
March is important in South Africa as it honours Human Rights. For Reshni Singh, a fervent supporter of women’s opportunities in the Global Business Services Incentive (GBS) sector, it is also her two-year anniversary as BPESA’s CEO. With 21 years of experience in roles supporting South Africa’s economic growth, especially at the Department of Trade, Industry, and Competition (dtic), she managed the highly praised GBS incentives programme.
In an interview, Reshni reflected on the industry's
Both the respective regions in the portfolio have performed very well in terms of sector job growth. In Quarter 2 - April to June 2023 - KwaZulu-Natal and the Western Cape continued registering significant jobs in the sector. There were 1952 new jobs created in KwaZulu-Natal accounting for 51% of new hires and the Western Cape registered 1292 new positions or 34% of new hires for the quarter. The data for Quarters 3 and 4 of 2023 are expected to be just as upbeat.
Both regions have as well
Township Hub activity were the order of the day as part of the Growing Gauteng Together 2030 strategy. The GDED with whom BPESA are working hopes to keep expanding the number of opportunities for job seekers and roll-out to more sites. [source: Business Live]
The Nasrec site was launched by MEC Tasneem Motara earlier in the year.
GGDA supported BPESA’s efforts to engage industry CEO’s at their quarterly Forum hosted 20 July. The event was hosted at CSA’s Waterfall Campus.
The Eastern Cape has been abuzz with activity all through 2023. A keen investor focus characterised 2023, with the first quarter being spent on the scoping of a potential investor’s requirements to settle in either Port Elizabeth or East London.
The UNDP Project kicked off early in 2023 which saw 165 youth taken through WRT and in excess of 1000 youth benefiting from the digital upskilling stream. ABSA followed close on its heels with 70 youth being successfully taken through
The Cape Town International Convention Centre was alight with talent and celebration as the annual BPESA GBS Alchemy Awards 2023 illuminated the night on November 9th. The glittering gala dinner, a culmination of excellence and innovation, showcased not just professional designations but also the artistic prowess discovered through SA’s Got GBS Talent Search.
Enabling digital transformation of the Global Business Services sector in KZN focusing on closing the gender equity gap powered by the BPESA Future Skill, UNDP and GIZ.
Business Process Enabling South Africa (BPESA) has recently undertaken a partnership with the United Nations Development Program (UNDP) and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) under the support of the Digital Skills for Jobs and Income (DS4JI) project. The DS4JI project is implemented on behalf of
VWSA, one of SA’s leading Automotive manufacturers made use of the BPESA Future Skills Platform (FSP) to upskill a select group of deserving staff and were super amped with being able to participate. The VWSA Group strongly believe that job creation and skills development fuel economic prosperity, and, for generations have strived to lead transformation in the lives of all South Africans. As a multi-national corporation, Volkswagen has a strong
