BPESA

Advanced Digital & AI Capabilities

Two BPO leaders, One Purpose.
 
 
We're proud to announce the 𝗷𝗼𝗶𝗻𝘁 𝘃𝗲𝗻𝘁𝘂𝗿𝗲 between Trilogy BPO and CXG Customer Experience Group, a proud member of the Digital Solutions Group. The partnership brings together deep customer experience operational capability, digital solutions and practical AI-enabled delivery platforms.
 

Trilogy Digital combines DSG's 27+ years of South African delivery expertise, Trilogy's 25+ years of UK delivery experience, and a joint Digital & AI capability spanning more than a decade.

Together, we offer smarter outcomes that matter:
 • Boutique service offerings that are enterprise ready
 • AI-enabled service models, platforms and CX expertise
 • Leadership experience and best-in-class people

"𝘞𝘦 𝘢𝘳𝘦 𝘦𝘹𝘤𝘪𝘵𝘦𝘥 𝘢𝘣𝘰𝘶𝘵 𝘸𝘩𝘢𝘵 𝘵𝘩𝘪𝘴 𝘮𝘦𝘢𝘯𝘴 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘯𝘦𝘹𝘵 𝘤𝘩𝘢𝘱𝘵𝘦𝘳 𝘰𝘧 𝘰𝘶𝘳 𝘨𝘳𝘰𝘸𝘵𝘩, 𝘢𝘯𝘥 𝘵𝘩𝘦 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘪𝘵 𝘸𝘪𝘭𝘭 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘦 𝘧𝘰𝘳 𝘰𝘶𝘳 𝘵𝘦𝘢𝘮 𝘢𝘯𝘥 𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴," says Trilogy CEO, Kobus Van Der Westhuizen. "𝘛𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦 𝘰𝘧 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺 𝘪𝘴 𝘯𝘰 𝘭𝘰𝘯𝘨𝘦𝘳 𝘢𝘣𝘰𝘶𝘵 𝘴𝘤𝘢𝘭𝘦. 𝘐𝘵'𝘴 𝘢𝘣𝘰𝘶𝘵 𝘴𝘮𝘢𝘳𝘵𝘦𝘳 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘯𝘨 𝘮𝘰𝘥𝘦𝘭𝘴, 𝘣𝘦𝘵𝘵𝘦𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘫𝘰𝘶𝘳𝘯𝘦𝘺𝘴, 𝘴𝘵𝘳𝘰𝘯𝘨𝘦𝘳 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘦𝘯𝘢𝘣𝘭𝘦𝘮𝘦𝘯𝘵, 𝘢𝘯𝘥 𝘵𝘩𝘦 𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘮𝘰𝘷𝘦 𝘧𝘳𝘰𝘮 𝘵𝘳𝘢𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺 𝘪𝘯𝘵𝘰 𝘮𝘰𝘳𝘦 𝘤𝘰𝘯𝘯𝘦𝘤𝘵𝘦𝘥, 𝘥𝘢𝘵𝘢-𝘭𝘦𝘥, 𝘥𝘪𝘨𝘪𝘵𝘢𝘭𝘭𝘺 𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘦𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴."

"𝘛𝘩𝘪𝘴 𝘱𝘢𝘳𝘵𝘯𝘦𝘳𝘴𝘩𝘪𝘱 𝘪𝘴 𝘢𝘣𝘰𝘶𝘵 𝘴𝘵𝘳𝘦𝘯𝘨𝘵𝘩𝘦𝘯𝘪𝘯𝘨 𝘰𝘶𝘳 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘵𝘰 𝘵𝘩𝘦 𝘜𝘒 𝘮𝘢𝘳𝘬𝘦𝘵," says Yaron Assabi, CEO of DSG. "𝘔𝘰𝘳𝘦 𝘵𝘩𝘢𝘯 𝘢𝘯𝘺𝘵𝘩𝘪𝘯𝘨, 𝘵𝘩𝘪𝘴 𝘪𝘴 𝘢𝘣𝘰𝘶𝘵 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘤𝘢𝘱𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘩𝘢𝘵 𝘩𝘦𝘭𝘱𝘴 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴𝘦𝘴 𝘴𝘦𝘳𝘷𝘦 𝘵𝘩𝘦𝘪𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘣𝘦𝘵𝘵𝘦𝘳."

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